Privacy Policy

Last Updated: 25 July 2024

At Expedition Palawan by Tropical Trek Tours and Transport Philippines (“we”, “our”, or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or book an expedition trip with us.

1. Information We Collect

When you use our website or book a trip, we may collect the following information:

Personal Information: Name, email address, phone number, nationality, and travel details.
Booking Details: Trip preferences, dates, group size, and special requests.
Payment Information: We may collect payment details when you book online, but sensitive payment data (such as credit card numbers) is processed securely by our payment partners and not stored on our website.
Other Information: Any other information you choose to provide (such as feedback or inquiries).

2. How We Use Your Information

We use your information to:

Process your bookings and provide travel services.
Communicate with you about your reservation, trip updates, or any changes.
Improve our services and customer experience.
Send you occasional marketing emails or updates (you may opt out at any time).
Meet legal or regulatory requirements.

3. How We Protect Your Information

We take reasonable steps to protect your information from unauthorized access, disclosure, or misuse. We use secure servers, encrypted communication, and limit access to your data to authorized personnel only.

4. Sharing Your Information

We do not sell or rent your personal information. We may share your data only in the following cases:

With local guides, operators, or service providers as necessary to fulfill your trip.
With government authorities, if required by law.
With payment processors for booking payments.

5. Cookies & Website Usage

Our website may use cookies to improve your browsing experience and collect anonymous traffic data. You may disable cookies in your browser settings if you prefer.

6. Your Rights

You have the right to:

Access the personal information we hold about you.
Request correction or deletion of your data.
Withdraw consent for marketing at any time.

To exercise these rights, please contact us at [your email/contact form].

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the latest update date.

8. Contact Us

If you have questions or concerns about this policy or how we handle your data, please contact us at:

Expedition Palawan by Tropical Trek Tours and Transport Philippines

Email: info@lagumrides.com
Phone: +639457650047
Address: Lapu Lapu City, Philippines